Covid-19 – essential information

This page will be updated with any new information regarding Covid-19.

It is not a definitive list.

We cannot provide you with medical advice, but you will find links here to organisations that have the most up to date advice for you.


Please find the latest news and announcements here.


Your Health

Coronavirus COVID-19 Symptom Checker – NHS Wales

Check if you need coronavirus medical help – Welsh Government

Guidance for people with confirmed or possible coronavirus (COVID-19) infection – Public Health Wales

Stay at home: guidance for households with possible coronavirus (COVID-19) infection – UK Gov

Coronavirus and your wellbeing (mental health) – Mind


Healthcare professionals

Investigation and initial clinical management of possible cases – UK Government

Guidance for health professionals – UK Government

Guidance for Primary Care – Public Health England


Social Distancing

How to reduce the risk of catching or spreading coronavirus – Welsh Government

Guidance on social distancing for everyone in Wales and protecting older people and vulnerable adults – Public Health Wales


General Information on UK Government Support



Guidance for employees – UK Gov


Coronavirus: advice for employers and employees – ACAS

Guidance to employers and businesses on COVID-19 – Welsh Government

A package of support worth more than £200m for small businesses to help them during the coronavirus outbreak – Business Wales (Government unit)

3-month capital and monitoring fee repayment holiday for all customers – Development Bank of Wales

Government support to businesses – Business Wales (Government unit)

  1. Support for businesses who are paying sick pay to employees – UK Gov
  2. Support for businesses that pay business rates – UK Gov
  3. Support for businesses that pay little or no business rates – UK Gov
  4. Support for businesses through the Coronavirus Business Interruption Loan Scheme – UK Gov
  5. Support for larger firms through the COVID-19 Corporate Financing Facility – UK Gov
  6. Support for businesses paying tax – UK Gov
  7. Insurance – UK Gov

HMRC tax helpline

HMRC has set up a helpline for businesses and self-employed people who are concerned about paying their tax due to COVID-19.

Call 0800 0159 559 for help and advice.


Managing the impact of COVID-19 on Pubs Code interactions with tied pub tenants – UK Government


Guidance for social or community care and residential settings – Welsh Government

Guidance on home care provision – UK Government

Guidance for carers – Carers UK

What to do if someone in your household has symptoms of coronavirus – Welsh Government


18.3.2020 – Schools close early for Easter – Welsh Government

Guidance to educational settings – Welsh Government

Travel guidance for education settings and students – Welsh Government


Traveline Cymru / Coach travel

Rail – Transport for Wales

Overseas Travel advice – UK Gov


  • Emergency legislation to suspend new evictions from social or private rented accommodation while this national emergency is taking place
  • No new possession proceedings through applications to the court to start during the crisis
  • Landlords will also be protected as 3 month mortgage payment holiday is extended to Buy to Let mortgages

Click here for more information

Adra (CCG)

Please note that tenants can contact our Welfare Team on 0300 111 2122 if they have any concerns regarding income and benefits – Grwp Cynefin


Personal finance

Coronavirus and claiming benefits – Universal Credit

Statutory Sick Pay – UK Government

Problems getting to or topping up your prepayment meter – Citizens Advice

Debt and Coronavirus – Step Change, Debt Charity

Coronavirus and your finances – Step Change, Debt Charity

Coronavirus, claiming benefits and SSP – Step Change, Debt Charity

What help is available from creditors – Step Change, Debt Charity

Financial Help & Rights 

  • Mortgages
  • Credit Cards
  • Overdraft

– Money Saving Expert


Courts and tribunals planning and preparation – UK Gov

Visit someone in prison – UK Gov